Curators of Desire

CREATION OF A “FIVE-STAR” FRONT OF HOUSE BRAND AND CONCIERGE OFFERING FOR A SUPER PRIME DEVELOPMENT

Identifying the necessity for a flawless customer experience at South Bank Tower, Conductor set out interviewing potential branded concierge providers. After much research, a recommendation was made to CIT Group to create an exclusive front of house brand and so Consort 24 was born with 24/7/365 service at is core.

The best concierge service in London?

Staff from five star hotels and luxury residences were recruited, suited, booted and trained and together with Conductor’s involvement in the back of house systems and front of house residents portal, interior design selection, amenity offering and launch events the front of house offer is second to none. So much so that the development was recently mentioned in the Telegraph Luxury who described the concierge service as “the best concierge service in London?”